Frequently Asked Questions
Q1: What makes Bannu Masala different from commercial boxed spices?
Our spices are freshly ground in small artisanal batches from authentic whole spices sourced directly from Bannu, KPK. Unlike mass-manufactured commercial spices, we use zero preservatives, zero artificial food colouring, and zero starch fillers — giving you the true aroma and robust taste of authentic homemade cooking.
Q2: How long does delivery take across Pakistan?
Most orders to major cities (Karachi, Lahore, Islamabad, Rawalpindi, Peshawar, Multan) arrive within 2 to 4 working days. Remote or rural towns typically take 3 to 5 working days.
Q3: What payment options do you offer?
We offer Cash on Delivery (COD) across Pakistan so you only pay when your parcel is delivered into your hands. If you prefer advance payment, we also accept EasyPaisa, JazzCash, and direct online bank transfer upon request.
Q4: How should I store Bannu Masala to preserve maximum freshness?
Store your spices in an airtight jar in a cool, dry place away from direct sunlight, heat, and moisture. Do not use wet spoons. Under proper storage, our spices maintain their full aroma and potency for up to 12 months.
Q5: Can I order in bulk or wholesale for my restaurant / catering business?
Yes! We supply several restaurants and caterers across Pakistan. For bulk pricing and custom packaging, please contact Hassan Irfan directly on WhatsApp at +92 309 9907713.
Q6: How do I track my parcel?
As soon as your parcel is handed over to our courier partner (TCS / Trax / Call Courier), you will receive a WhatsApp and SMS notification with your tracking number and live tracking link. You can also visit the Track Order page on our website.
